What it means for you …
Accredited membership of the Retail Bridal Association reiterates to brides the level of customer service and workman ship and shows a standard of excellence within the industry. RBA members are all independent wedding dress shops, and as independents can offer their customers the widest choice of products that represent best value for money in terms of quality and service. As professional retailers, they offer the highest standards of stock, decor, care and service, dedicated to the welfare of the bride and groom.
Every member of the RBA is dedicated to helping the bride and groom enjoy finding the perfect outfit, in a relaxed and totally professional environment. RBA members are bound by an exacting ‘code of practice’ that ensures the bride and groom are choosing an established retailer where the watch-word is excellence.
Buying from a home seller
‘Reputable Bridal Designers don’t deal with home traders - it’s that simple’. There are wonderful dressmakers working from home - that’s a completely different thing, as is the practice of selling on end of lines and ex-samples, but outside of this… …If it seems to good to be true, then it probably is!
Please take five minutes to read the following - It can save you time and money. All RBA members sell original bridal gowns sourced directly from the corresponding designer. Although these dresses may be supplied from many different sources, they all have one vital thing in common. They will have been made and designed to not only look good from the outside but to include the the necessary boning, lining, corsetry and underskirts that a ‘proper’ bridal gown needs to give it shape and fit. In addition, they will be subject to a professional manufacturing process in which quality control is paramount. Each detail on the dress must tally up to any description made about it on publicity, including the fabric, beading etc. The designer will have had the dress professionally photographed, often at huge expense, and will have presented it to us, the retailer, in the form of fashion and trade-shows. This is where we will have had a chance to inspect the quality and finish of the gown before ordering our shop stock.
As retailers we are also expected to adhere to UK laws about how we describe our goods, deal with our customers and how we deal with complaints.