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FAQ

Choosing the perfect bridal gown for your wedding day can be overwhelming, frustrating and sometimes just down right confusing! We have been helping brides for 25 years and have found there are some common questions. With this in mind and to help make your experience more enjoyable, here are a few frequently asked questions, any other questions just give us a bell.

Do I need to book an appointment to visit Frilly Frocks?

We run by private appointments as we feel this is the best way to give our customers a one-to-one service, and ultimately our full attention. You are always most welcome to ring the door bell if you are passing to see if you are able to pop in and browse however we may be in the process of a Bridal/Bridesmaid or Mother of the Bride consultation so we may ask you to pop back later if we are full at that time.

How long do consultations/appointments last?

We want you to take your time choosing your outfit, this is a once in a lifetime experience, its something you dont do everyday! It cant be rushed, so what we find works well is an hour and a half for Bridal consultations, an hour for Mother of the Bride and Groom consultations and Bridesmaids are dependant on how many Bridesmaids are in the party.

Can I bring anyone with me to my appointment?

Yes please do! In the past we have had Grooms and Dads, but most commonly Mums, Aunts, Grans, Sisters and best friends. Lots of people = lots of opinions which can be confusing however it is really important to bring your nearest and dearest as the moment you find your perfect gown is priceless, and something that cannot be recreated so bring who you wish to share that special moment with.

Do I need to bring anything for my appointment?

We have everything you need already, shoes, accessories the only thing to remember is to wear undies you feel comfortable and don’t worry about your bra being strapless, it really doesn’t matter.

How long does it take for Bridal Gowns, Bridesmaids and Mother of The Bride outfits take to be made?

Bridal gowns can take up to five months to be made, and of course we like to allow two months for seamstress fittings. It is possible to place gowns on a rush order with our suppliers to reduce delivery times however this does incur surcharges. Sometimes we are lucky enough to be able to even get gowns from our suppliers stock and failing that we gladly sell all our gowns off the peg, this does limit choice a little so we always the more time you have the more choice you have. Many Brides start looking for their gown approximately a year in advance of their wedding date.

Bridesmaids take approximately two and a half months to be made, again allow time for seamstress fittings. As Bridesmaids take less time we always advise you shop for your bridal gown first as this takes the most time to be made.

Mother of The Bride and Groom is just like a normal high street shop, once the stock has been sold we can no longer order more so early bird really does catch the worm! We recommend shopping for occasion wear anything from a year prior to the occasion.

I am hoping to lose weight for my wedding, if I order now will it still fit?

Many Brides wish to lose weight for their wedding, so we are very used to this and is no problem at all. This is why we offer our fitting and alteration service with every gown we sell. You will visit us in the boutique for your pinning fittings and we arrange all o this for you. Your pinning fittings are so very important to achieve a perfect fit Can of your gown. Please note alterations charges are not included in the price of the gown. If time is permitting, ie if you have a year plus to have your gown made you can choose the style and we can confirm the size needed closer to the wedding date, this is what a lot of ladies who are pregnant will do, it gives you the best of both worlds - planning the wedding is easier as you have chosen your gown and you can relax regarding your measurements.

How can I can be assured of your business?

‘OUR REPUTATION IS OUR GUARANTEE’ We have been trading for over 25 years and 99% of our business comes from personal recommendations. We pride ourselves on maintaining a high standard of excellence within our industry. This is reflected in Frilly Frocks being North Devon’s only accredited member of the Retail Bridal Association. This means we have been inspected by the association, are health and safety complaint, financially sound, and only deal with reputable dress designers, therefore you can BUY WITH CONFIDENCE knowing you will be treated professionally. There are just over 100 RBA members through out the country so this really does show we are a group of elite bridal retailers.

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